Refund policy

Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy, you may request a return or refund under the terms below.
Returns

Items can be returned within 7–30 days of delivery, depending on the product category.

Products must be unused, undamaged, and in their original packaging with all tags, accessories, and proof of purchase included.

Certain items such as customized products, digital goods, perishable items, or personal care products may not be eligible for return.

Refunds

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the item received was defective or incorrect.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, contact our support team with your order details and photos of the product (if applicable).

Non-Returnable Items
The following items are not eligible for return or refund:

Gift cards

Downloadable/software products

Opened personal care items

Customized or made-to-order products

Return Process

Contact customer support with your order number and reason for return.

Wait for return approval and instructions.

Ship the item back to the provided return address.

After inspection, your refund or exchange will be processed.

Late or Missing Refunds
If you have not received your refund:

Check your bank account again.

Contact your card provider or bank, as processing times may vary.

If you still need help, contact our support team.

Contact Us
If you have any questions about this Return & Refund Policy, please contact us through our customer support channels.